Intentional Technology.






Managing and maintaining a network of any size can be a daunting and often neglected task. A lack of good maintenance practices often leads to data loss and interferes with business continuity. For these reasons, Black Sea Systems offers all-inclusive management and technical support of your network. We will use real-time monitoring tools to maintain a proactive maintenance cycle for your workstations, servers, and network equipment.

By using real-time monitoring tools, we can detect issues with your hardware and software before it is too late. Whether a hard drive in your file server is failing, or one of your workstations is not fully patched, the chances are that we will know about it before you do. The benefits of this service are unprecedented and are proven to substantially reduce downtime and prevent data loss. Should a computer on your network crash despite our proactive approach, our rapid virtual and physical deployment techniques will ensure very little downtime.

In addition to our proactive management solution, we also offer exceptional technical support both for your physical hardware and for your software. We can assist you and your employees with any assistance you need while using your computer. Our experts will become proficient in every product you use in order to offer comprehensive service. This service is offered 24/7 and depending on the need is carried out onsite, by phone, or using remote assistance tools.

Overview of hardware and software systems installed, managed and supported by Black Sea Systems in various firms:

Hardware:

Computers - Desktops:
  • Apple iMac
  • Apple Mac Pro
  • Dell Optiplex Series
  • Dell Vostro Series
  • Lenovo ThinkCentre Series
Computers - Laptops:
  • Apple MacBook
  • Apple MacBook Pro
  • Dell Latitude Series
Computers - Servers:
  • Apple Mac Mini Series
  • Apple Xserve
  • Dell PowerEdge Series
  • IBM AS/400
  • IBM iSeries
Computers - Tablets:
  • Apple iPad
  • Apple iPad 2
Network General Appliances:
  • Dell PowerConnect Series Switches
  • Cisco Catalyst Switches
  • Cisco WiFi Access Points
Network Security Appliances:
  • Axis IP Network Security Cameras
  • Barracuda Spam and Virus Firewalls
  • Barracuda Web Filters
  • Cisco Adaptive Security Devices
  • Cymphonix
  • iBoss Enterprise Web Filter
  • Panasonic Security Cameras
  • Sonicwall Security Appliances
  • Watchguard Security Appliances
  • Zyxel Zywall USG Security Devices
Printers and Copiers:
  • Brother Multifunction Printers
  • Dell Laser Printers
  • Epson POS Thermal Printers
  • Epson Inkjet Printers
  • HP Inkjet Printers
  • HP Laser Printers
  • Ricoh Multifunction Printers and Copiers
  • Savin Multifunction Printers and Copiers
  • Sharp Multifunction Printers and Copiers
Specialty Purpose Hardware Systems:
  • Bogen Quantum Paging Systems
  • Caesy Enterprise Edge Server
  • Dell PowerVault Tape Drives
  • Honeywell Barcode Scanners
  • Matrox G-Series Video Cards for multi display presentations
  • Schick Technologies Intraoral Sensors
  • Symbol Barcode Scanners
Storage Systems:
  • EMC AX Series Storage Area Networks (SAN)
  • EMC VNX / VNXe Storage Area Networks (SAN)

Software:

CAD Systems:
  • Autodesk AutoCAD 2010
  • Autodesk AutoCAD 2011
  • Autodesk AutoCAD 2012
CRM and ERP Systems:
  • BPCS ERP
  • Salesforce (SaaS)
  • Sugar CRM
  • vtiger CRM
Database Servers:
  • hMailServer
  • MS SQL Server 2000
  • MS SQL Server 2005
  • MS SQL Server 2008
  • MySQL Community Server
  • Sage Act!
E-Mail Communication and Collaboration Servers:
  • hMailServer
  • Research In Motion - BlackBerry Enterprise Server
  • Research In Motion - BlackBerry Enterprise Server Express
  • MS Exchange Server 2003
  • MS Exchange Server 2007
  • MS Exchange Server 2010
Information Security and Data Loss Prevention:
  • GFI MailArchiver
  • Mozy Pro
  • Symantec Backup Exec
  • Symantec Backup Exec System Recovery
  • Symantec Endpoint Protection
  • Symantec Ghost
  • Vipre Business Antivirus and Endpoint Security
  • VMware Data Recovery
Network Security and Content Filtering:
  • Edgewave iPrism
  • pfSense
  • SAINTexploit
  • Tenable Nessus
  • Websense
Office Software:
  • OpenOffice
  • MS Office 2003
  • MS Office 2007
  • MS Office 2010
Operating Systems - Desktops:
  • Apple Mac OS X
  • MS Windows 7 Professional
  • MS Windows Vista Business
  • MS Windows XP Professional
Operating Systems - Embedded:
  • MS Windows CE
Operating Systems - Servers:
  • Apple Mac OS X Server
  • IBM OS/400 CL
  • MS Windows Server 2003
  • MS Windows Server 2003 R2
  • MS Windows Server 2008
  • MS Windows Server 2008 R2
  • MS Windows Small Business Server 2003
  • MS Windows Small Business Server 2008
  • MS Windows Small Business Server 2011
Special Purpose Software:
  • AbbacusLaw
  • AMS360
  • Blackbaud
  • BPCS ERP
  • Dentrix G3 Practice Management System
  • Dentrix G4 Practice Management System
  • exacqVision video surveillance and recording software
  • Fastlane Cafeteria Manager
  • GFI MailArchiver 2011
  • ImageRight
  • Immigrant Professional
  • Immigrant Professional II
  • Intuit QuickBooks
  • Kodak PracticeWorks
  • LawLogix (SaaS)
  • PC Charge POS Processing Software
  • Pearson PowerSchool
  • Rediker
  • RenWeb
  • Riverdeep Destination Success LMS 4
  • Sage Master Builder
  • Sage Timeslips 2010
  • Sage Timeslips 2011
  • Sharp Netcompass and Drivve
Virtualization - Bare-Metal:
  • Citrix XenServer
  • MS Hyper-V
  • Parallels Server Bare Metal
  • VMware vSphere ESX
  • VMware vSphere ESXi
Virtualization - Desktop:
  • Citrix XenDesktop
  • MS Hyper-V
  • Parallels Desktop for Mac
  • Parallels Desktop for Windows
  • VMware Fusion
  • VMware Player
  • VMware Server
  • VMware Workstation

Black Sea Systems office locations:

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