The often prohibitive cost of managing IT infrastructure and in-house personnel requires many businesses to rely upon outsourced IT support. Faced with this challenge, many business owners have chosen to use an IT managed services provider in place of a traditional IT consulting firm. While traditional IT consulting may be a good investment for certain projects, it is no longer practical for long-term IT support.
Black Sea System's managed IT services solution has many benefits over traditional IT consulting. The key to our solution is a proactive approach to managing your IT network. We take advantage of the latest in IT systems monitoring and remote management tools to maintain constant vigilance over your environment. This means that if one of your workstations gets a virus, or a hard drive in a critical server has failed, there is a good chance our professionals will have resolved the issue before there is any interruption of service. For this reason, our solution is superior to traditional break-fix methods.
The events outlined above are much less likely to occur with our solution because it includes meticulous preventative maintenance and care. This includes monthly update management to ensure that your systems are fully patched and are protected against the latest security threats. This also includes careful monitoring of system health and age to reduce the chance of hardware failure and maintain business continuity. Please see below for a full listing of the services your will receive as a managed services customer.
One of the greatest advantages to our managed services solution from an administrative perspective is simple and consistent billing. As a managed services customer, you will be charged a per-user fee that includes all of the services listed below. For one flat rate, you will be transferring all of your IT management into the capable hands of our professionals. Learn more about our fees.
Our IT managed services solution includes:
- 24/7 monitoring of all servers and workstations
- 24/7 on-site, off-site support
- Help desk support for your employees
- Update and patch management
- Preventative Care
- Moves, adds, and changes
You may also be interested in following services:
- Backup Planning, Disaster Recovery and Business Continuity
- E-Commerce, Programming and Web Development
- Information Security, Risk Assessment and Compliance
- IT Audit and Assessment
- Server and Workstation Deployment
- Systems Management and Technical Support
- Technology Consulting and Systems Integration
- Virtualization and Server Consolidation
Technology Services:
- Backup Planning, Disaster Recovery and Business Continuity
- E-Commerce, Programming and Web Development
- Information Security, Risk Assessment and Compliance
- IT Audit and Assessment
- Managed IT Services
- Network Infrastructure Design and Installation
- Server and Workstation Deployment
- Systems Management and Technical Support
- Technology Consulting and Systems Integration
- Virtualization and Server Consolidation